Ring Service and Warranty

Ring Repair and Resizing with Balfour

Any repair or resizing to your ring needs to be done by the manufacturer of the ring. If you purchased your ring prior to 2011, please call the Alumni Association at 864-656-2345 for more details.

Balfour’s Guarantees

A limited lifetime warranty with every ring
Four Year Ring Loss Protection Plan with ring replacement in the event of loss or theft
Free year, date, and degree changes if needed

Balfour Warranty Information

Clemson College Rings Chargeable Repair Schedule*

Description of Repair or Service	Charges for Balfour Rings Purchased after 1972
Resizing	No Charge
Cleaning and polishing	No Charge
Change graduation date	No Charge
Change degree or curriculum	No Charge
Replace defective encrusting	No Charge
Replace genuine stone	$50
Change incorrect engraving	No Charge
Add or change engraving	$25
Refurbish ring**	$25
Change finish (antique to natural or natural to antique)	$100 for non-gold alloys $175 for gold
Change style	$100 for non-gold alloys $175 for gold + cost between different style types
Change metal quality	$100 for non-gold alloys $175 for gold + difference in metal grades
Shipping, handling and insurance (for return of repaired rings)***	$19.95

Many repairs stated above are optional changes and are not covered by Balfour’s Limited Lifetime Warranty.

*Fees subject to change during the term of this agreement due to the fluctuating precious metals markets.

**Refurbishing services include cleaning, polishing, tightening a stone, replacing epoxy, removing surface scratches, replacing antiquing (if applicable) and repairing dented bezels.

***Sales tax and return shipping, handling and insurance will be added to the repairs listed above (repairs due to defects in workmanship or materials will be excluded from return shipping charges).

ANY REPAIR OR REPLACEMENT UNDER THIS WARRANTY IS NOT VALID IF ANY WORK IS PERFORMED ON THE JEWELRY BY ANYONE OTHER THAN BALFOUR. This warranty gives you specific legal rights and you may have other rights which vary from state to state.

Balfour College Ring Loss Protection Plan

Balfour rings are automatically protected against loss or theft.  If your ring is lost or stolen, Balfour will replace the ring.  This protection plan is in effect for four years from the date of purchase on all original orders after August 1,1996, and is limited to a single replacement of your original college ring during the four-year period.

Balfour Requirements for Replacement

• Ring Loss Protection Plan Certificate
• Original Invoice
• Specs for replacement rings must be identical to original ring
• Request for replacement must be made within 45 days from the date of loss
• Police report number (as applicable)
  

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Extended Ring Loss Protection Plan:  Just $34.95 protects your ring for 10 years!

Clemson College Ring Loss Deductible Amounts
METAL	MEN’S	WOMEN’S
Celestrium	$105	$105
10K	Gold Market Value
14K	Gold Market Value
18K	Gold Market Value

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Send request for replacement with original invoice, the Ring Loss Protection Plan/Warranty Card, and a check or money order for the then current replacement fee plus a $19.95 shipping and handling charge (shipping and handling charge includes insurance for the return shipment.

When shipping USPS, UPS or FedEx, use the following address:

Balfour College Rings
7211 Circle S Rd.
Austin, TX 78745-6603